FREQUENTLY ASKED QUESTIONS (faq)
TABLE OF CONTENTS
WHAT IS ULTIMATE MEDIA?
Ultimate Media uses Internet Protocol Television (IPTV) technology to send television programming to your TV. Ultimate Media uses a broadband Internet connection to send premium international programming directly to your home without a satellite dish. Just install the best IPTV application for your device, purchase an IPTV subscription, then sit back and enjoy.
WHAT IS THE DIFFERENCE BETWEEN TRADITONAL SATELLLITE TV AND ULTIMATE MEDIA?
Traditional satellite requires the customer to install a dish at their residence. Ultimate Media provides higher quality, and much cheaper, content than traditional satellite services.
WHAT DO I NEED TO USE ULTIMATE MEDIA?
To install IPTV and use Ultimate Media, you will need one of the following:
A High-speed Internet connection, (recommended or higher), of at least 4.0 Mbps.
You will also need either an Amazon Firestick , MAG box , Android Box , Android phone, Android tablet, Apple iPhone/Ipad or other Apple device, Smart TV etc. After installing the software, try an IPTV Free Trial before you commit to a IPTV subscription.
I AM NOT IN THE USA/CANADA OR THE UK. CAN I STILL SUBSCRIBE?
Yes. Our service is available worldwide to everyone. Simply choose one of our IPTV Subscriptions.
CAN I USE MY IPTV SUBSCRIPTION ON MULTIPLE DEVICES?
Depending on what package you choose, will determine how many devices you can use Ultimate Media on at the same time. Head over to the IPTV subscriptions page to look at our pricing structure.
WHAT PAYMENT METHODS ARE AVAILABLE?
We accept card payments or Apple Pay through our secure payment gateway.
DOES MY IPTV SUBSCRIPTION START TO BE ACTIVE RIGHT AFTER I MAKE A PAYMENT?
Your IPTV subscription is active from the moment you receive your activation confirmation e-mail. This is usually within minutes of receiving payment confirmation. *Please note at peak times this can take up to 2 hours
I CANNOT INSTALL DOWNLOADER TO MY AMAZON FIRESTICK
Some Amazon Firesticks will not have the option available to download third party apps. Don't worry, it's a simple fix. Just watch the IPTV Firestick How to unlock developer options video
HOW DO I ACCESS ADULT IPTV XXX CONTENT?
Adult IPTV XXX content is pin protected in the Ultimate Media IPTV application. You will need to enter the code 0000.
HOW TO PREVENT BUFFERING IF YOU ARE SUFFERING PERFORMANCE ISSUES
The main causes of buffering can be divided into three categories: Internet speed, hardware processing power, and the server that streams IPTV. Buffering will result from Internet download speed fluctuations.
Additionally, buffering may occur if your TV or media player cannot handle high-quality input streams (such as HD channels).
THINGS TO DO WHEN FACING UNUSUAL BUFFERING OR LAG
This method for reducing lag is accessible to all IPTV users.
Restart the Wi-Fi. The HD streams for the TV can occasionally lag due to the Wi-Fi transferring too much data in and out while serving too many devices simultaneously. Restarting Wi-Fi allows the system to cool down and refresh its settings.
HOW TO CHECK YOUR INTERNET SPEED
Several apps are available on the Play Store and the Firestick App Store that you can use to test your Internet speed. Your IPTV may slow on HD channels if your speed is less than 40MBps.
Meteor by OpenSignal is a fast independent speed-test app that offers reliable speed tests with a slick interface. Not only is it free and available on both iOS and Android, it lays out in simple, plain terms what your internet speed is like.
You also might want to see if your device you’re using has too many background programs running that can use up a lot of Internet data. No app exists nowadays that doesn’t constantly send and receive data from the internet.